We are a service company and offer various IT solutions and services, tailored towards companies and their requirements. Our customers can utilize all or part of our services, according to their needs.

With our efficient combination of consulting services, data processing solutions, organization and customer management, we are a high performing and reliable partner for our clients.

Seize the opportunity to get to know us and benefit from the know-how of our specialists. With our support, your company will also be up to date and effective in the areas of IT and customer services in the future.

Quality, expertise & friendliness

We guarantee high quality through our employees.

The individual qualification and advancement of our employees is close to our heart. In order to ensure training measures in a sustainable way, it is important to XPRON that employees stay in the company for as long as possible. XPRON has created different incentives to retain its employees, including:

• Training courses
• Above average salary and benefits
• Company pension scheme
• Individualized career plans for our employees

Our help desk agents are qualified IT specialists who are project-specifically trained and technically skilled through regular seminars. Thus our agents are always familiar with the latest technological developments. Intensive consulting, kick-off events and trainings before the project start also enable XPRON to act adequately and to comply with service level agreements (SLA), even under complex circumstances.

Permanent quality management and numerous trainings in communication skills enable us to offer you competent and friendly guidance.

To optimize our services, we have developed our own helpdesk software, disponento, which allows the agent to have complete and immediate access to the complete project data. This enables us to offer fast and reliable handling of our customers’ demands for services, without having to share confidential client data or passwords with the helpdesk staff.